2000 Oakdale Avenue, West St. Paul, MN 55118

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April 1st Update


-We will be having a Facebook Live event this Friday, April 3rd, 2020 on our Facebook page. You will have the opportunity to hear from Christina, our Administrator, and Rhonda, our Director of Nursing, on everything we are doing to keep all of our residents safe and healthy. You will also be able to ask questions directly to Christina and Rhonda. The event will take place on Friday April 3rd, 2020 at 11:00 AM at https://www.facebook.com/Southview-Acres-Health-Care-Center-108484920503386/?epa=SEARCH_BOX


- We are constantly posting pictures and updates on our Facebook page as well. There are some amazing stuff going on at Southview even during this time! Make sure to check it out. You do not need to have a Facebook account to view the page.




March 19th Update


-We will be having a Facebook Live event tomorrow on our Facebook page. You will have the opportunity to hear from Christina, our Administrator, and Rhonda, our Director of Nursing, on everything we are doing to keep all of our residents safe and healthy. You will also be able to ask questions directly to Christina and Rhonda. The event will take place on Friday March 20th at 11:15 AM at https://www.facebook.com/Southview-Acres-Health-Care-Center-108484920503386/?epa=SEARCH_BOX

-You must have a Facebook account to be able to login for the event.

-As always, feel free to reach out to us directly at 651-554-9500 to talk about any of your questions or concerns. Thank you for your continued support and understanding during these times. 

March 18th Update


-First, we want to thank the many visitors and family members who have been so supportive during this time, we know that it is incredibly difficult for you to not see your loved ones. We continue to make operational changes in order to be prepared for what the future may bring. We have started work on moving all residents off of one of our units. We are following CMS recommendations (CMS reference QSO-20-14-NH) to have one unit available in the circumstance it is needed. We understand this is disruptive to some residents who are moving. Our team is doing everything they can to minimize the impact of these moves, and help residents assimilate  into their new units. Our social services team/ clinical managers will be in touch with the primary contacts of anyone who will be moving.

 -Also, we are now having staff wear masks while in the building. Our masks will help to provide a barrier for anyone who may come in contact with the virus, but is not showing symptoms yet. We are continuing with visitor restrictions and are screening staff and essential vendors (such as oxygen, and food providers). 

-Our Therapeutic Recreation department has done an incredible job reviewing the activities we provide, and either making changes for better infection prevention practices, or finding new activities that better work with the social distancing recommendations in place. We are updating our Facebook page with pictures and other things from our community regularly, please check it out and “like” to follow our page and see more updates. 


We will be doing a Facebook LIVE event at 11:15 on Friday morning with Rhonda Lewis, DON and Christina Cauble, Administrator. Please tune in for  more updates. 

We have transitioned to 2 meal services for each meal which allows for more social distancing in our dining rooms.

-Rest assured we are doing everything in our power to keep your family and loved ones in a safe and healthy environment. We thank you for understanding the new reality, and for working with us during this tough time. Anyone that has ANY questions or concerns please call Christina, Steven, or Rhonda, and they will be happy to help. 



March 13, 2020 UPDATE

-Thank you for being understanding as we have made some major operational changes in order to be proactive about the Coronavirus.


-Our visitor limitation continues to be in place, and we will take our direction from the Minnesota Department of Health, the Centers for Disease Control and Prevention, and Centers for Medicare and Medicaid services on when to make any changes. We are currently screening staff, vendors, and any essential visitors who are entering the building.


-We ask that if you have anything for delivery to residents that you bring it M-F 9-5:30. Deliveries may be held for up to 48 hours at the discretion of Southview Acres. If we are able to disinfect deliveries, they will be delivered as soon as possible.  If you have any special requests or deliveries, please reach out to the social worker or clinical manager on the resident’s unit.


-We will continue to do activities in the building, in order to provide the best quality of life for our residents while their loved ones are not able to visit face to face. Even while doing these activities we are taking extra precautions with infection prevention. In addition, our Therapeutic Recreation department is helping with phone and video visits for many residents and their family/ visitors. We encourage you to reach out and set up a meeting. We are currently evaluating the equipment we have on hand, and we thank you for being patient as we work out our processes to ensure you are able to connect with your loved ones. We also encourage you to “like” our Facebook page “Southview Acres Health Care Center” as we will be updating it for you to have a better pulse on what we are up to day to day.


-As always, the health and wellbeing of our residents, your loved ones, is our top priority.We continue to evaluate changes we may need to make to our operations.

Thank you for your cooperation and support during this unprecedented time.










-Due to the 03/09/2020 memo from CMS (Centers for Medicare & Medicaid services), Southview Acres will be limiting* all visitors. 

*CMS defines limiting as "the individual should not be allowed to come into the facility, except for certain situations, such as end-of-life situations or when a visitor is essential(...)"

-Limitation of visitors is recommended for facilities that are in counties, or adjacent to counties where a COVID-19 case has occurred.

              -->MDH (Minnesota Department of Health) has confirmed a case in Ramsey County, which is adjacent to Dakota County, where Southview Acres resides. 

-In lieu of onsite visits, we will work with you to arrange for visits using Facetime or Skype. Please contact the Director of Therapeutic Recreation, Cheryl Steiner, at 651-554-9521 to set up a Facetime or Skype call. For more information regarding the Coronavirus, or any other concerns, please reach out to our Administrator or the Director of Nursing.

-During this time, if you have any questions, please reach out to our Infection Preventionist, Tina Fitzsimmons, at tinaf@southviewacres.com or 651-554-9536.